Aturan dan Ketentuan

A. Your Account

I. Application

1. All applicants must be at least 18 years of age to bet or register at the NagaCash. In the meantime, NagaCash reserve the right to require customer to present their proof of age, as well as the right to freeze customer accounts before the relevant information is provided. NagaCash will severely deal with underage gambling and responsible gaming issues.
2. All information provided at the time of registration on the website must be accurate and complete in all respects. Especially when using a credit or debit card, The name of the cardholder must be the same as when registering on the website, otherwise the corresponding account will be frozen. When the account is frozen, the corresponding customers should contact us. All bets before the account was frozen, are all valid whatever the result it may be.
3. NagaCash might confirm the customer’s address by sending snail mail. The contents of the mail may include Terms and Conditions handbook, brochure, and telephone betting card. The contents of all correspondence will be handled with care, and the envelope does not show any information about the NagaCash. When the verification letter is sent, all offers and withdrawal requests will be pending, until the correct address is confirmed.
4. By accepting the terms and / or registering for use of the website, you hereby agree, according to relevant laws and regulations and / or relevant regulatory requirements, for your usage of the website and our other products, we are entitled to carry out any or all verification relevant to the identity, credit, and other aspects. You will be deemed to agree to provide all information relating to such verification. We have the right to freeze or restrict your account through any means we consider appropriate, until it has passed relevant verification.
5. As part of the registration process, we may provide your information to an authorized credit advisory body, in order to confirm your identity and payment card information. You will be deemed to agree to the processing of such information which you registered.
6. Each customer can only open one account. If we find that the customer
7. It is the responsibility of the customer to provide the company with their updated personal information, personal information and your account information can be modified on the website. Please contact us if you need any assistance.

II. Account Information

1. If there is enough money in your account, and your username and password are entered correctly (whether you authorized it or not), the bet will be counted.
2. If there is enough money in your account, and your username and password are entered correctly (whether you authorized it or not), the bet will be counted.
3. If at any time you think that any third party knows your username and/or password, then you should immediately make the necessary changes through the website. Please contact us if you forgot partial or all of the information.
4. For betting conducted by telephone, as long as your name and account number or name and username are provided correctly (whether you authorized it or not), then you must be responsible for all transactions. If you appoint someone else to be the authorized user of your account, then you must be responsible for all transactions made by this person using the relevant account information. If you have lost your account information or think someone else has your account information, please contact us immediately.
5. Note: For information about the cardholder and any other sensitive data, please do not send it to us through unencrypted email.
6. Note: When the system identifies the same IP, same name, or same bank account, then it will be treated as same member.
7. Once you have logged in via website into your account, you can view the current balance and transaction history at any time.

III. Personal Information

1. Customers' personal information will be handled in accordance with our Privacy Policy. For personal information provided by the customer, we shall abide by the applicable data protection law (including UK's Data Protection Act of 1998).

IV. Freezing and Closure of Account

1. Please contact us if you wish to close the account. Any negative balance in your account should be paid immediately to the new NagaCash, then the account can be closed upon payment of the corresponding arrears.
2. NagaCash reserves the right to close or freeze your account at any time for any reason. Without affecting the effectiveness of the previous sentence which under the premise of, the new NagaCash have the right to close or freeze your account, if:
   • (a.) You go bankrupt;
   • (b.) NagaCash think that there is fraud when you are using the site, or you are using the site for illegal or have improper purpose;
   • (c.) NagaCash think that there is fraud when you are using the site, or you are using the site for illegal or have improper purpose;
   • (d.) NagaCash was required by the police, any regulatory body, or court to do so;
   • (e.) NagaCash was required by the police, any regulatory body, or court to do so;
   • (f.) Your account is considered as a dormant account, and the account balance is 0 or emptied (in accordance with paragraph B.5.1 below).
3. If NagaCash close or freeze your account due to any reason as abovementioned in (a) to (e), you are responsible for any and all claims, losses, liabilities, damages, costs and expenses (collectively called as “claims”) suffered by the new NagaCash, and NagaCash shall be indemnified for such claims. In the cases as abovementioned in (a) to (e), the new NagaCash is entitled to withhold and/or retain any and all amounts that should have been paid to you (including any prize money or bonus).

V. Dormant Account

1. Starting from 31 July 2014, NagaCash collects administrative charges for all accounts that has been “inactive state” for a continuous period of time (at least 365 days), specific actions are described below. Within any period of time that it is considered as “inactive state”, the account should not be involved in any of the following operations: (i) Successful deposit; (ii) Sports or financial betting wager; or (iii) Participate in any live video, lottery, video game products.
   • (a.) Once your account remained in an “inactive state” continuously for 365 days, then your account will be treated as a "dormant account". The account will be closed and no fees will be imposed on it if your account balance is 0.
   • (b.) If your account is a "dormant account" and there is still balance in the account, NagaCash will base on the information you provided (or as which you have subsequently updated), and take reasonable steps to notify you.
   • (c.) If an attempt has been made to reach you and it still remained in a “dormant” state 28 days after you were contacted, then the new NagaCash will deduct £2 (or equivalent currency) per month from your account, or 5% of your balance when your account is considered as a "dormant account", whichever is the higher amount.
   • (d.) The administrative fees shall be computed in accordance with provision (c), and it will be collected after the 28th day of the abovementioned date when it has officially expired, subsequently on every 28th day the same amount will be collected until: (i) After your account balance will be zeroed out, it will cease to charge the administrative fees and immediately the account will be closed; or (ii) Under the circumstance when no administrative fees will be collected, you reactivated the account.
2. The administrative fees shall be computed in accordance with provision (c), and it will be collected after the 28th day of the abovementioned date when it has officially expired, subsequently on every 28th day the same amount will be collected until: (i) After your account balance will be zeroed out, it will cease to charge the administrative fees and immediately the account will be closed; or (ii) Under the circumstance when no administrative fees will be collected, you reactivated the account.

B. Your Funds

I. Deposit and Betting

1. The customer can only bet using the funds that have been cleared in the account. The customer must deposit before they can bet or participate in the game if the fund is insufficient. For more details on how to deposit, withdraw money and transfer, please view the deposit / withdrawal section.
2. You should deposit to your account solely for the purpose of betting on the website. If we deem or have reason to believe that your deposit is not for betting purposes, we have the right to freeze or close your account. In this situation, we will also report to the relevant authorities.
3. If we go bankrupt, the deposits made by the customers in the company will be protected, the deposit for the customer is deposited into the customer's designated account through our bank, it is separate and distinct from the company’s account. The deposit in the customer's account will not generate any interest.
4. Any NagaCash employee are not allowed to provide credit overdraft services to customers, the customer can bet only if the account funds are sufficient. NagaCash has the right to cancel any bets that were inadvertently accepted bets when there are still insufficient funds in the account. If NagaCash incorrectly added funds to the customer’s account, it is the responsibility of the customer to inform us promptly. NagaCash will deduct such funds through account adjustments.
5. Unless otherwise indicated, all examples provided in this website have Renminbi as unit of currency. If the transaction involves currency exchange, its exchange rate shall base on the intermediate exchange rate published in British Financial Times. The currency options provided are listed in Appendix 1 of the Terms and Rules.
6. Once the currency is selected, thereafter the client’s deposit, betting, and prize money shall proceed based on the selected currency. Please contact us to change the currency you have used.
7. You only have the purpose of betting through the website (termed “authorized purpose”), then you can use our currency exchange service. Except for authorized purposes, the currency exchange service can not be used for any other purpose (including currency hedging, speculative trading or any other currency transaction). If NagaCash considers that you are using the Site for other purposes (except for authorized purposes), NagaCash has the right to close or freeze your account, and you should:
   • (a.) Undertake any and all claims arising therefrom; and
   • (b.) These types of compensation can be claimed from NagaCash.
8. In addition, NagaCash have the right to detain and / or retain any and all amounts earned or obtained through your use of the Site for "unauthorized use" (including activities for unauthorized purposes).

II. Withdrawal

1. All withdrawals will be returned to the deposit account where possible, and the withdrawal can only be paid to the registered account holder.
2. For most of the payment methods, as long as your betting account has sufficient funds, it can be processed through clicking “Withdrawal” on the website. Although the maximum daily withdrawal amount is not set, but any withdrawals above 1 million yuan or equivalent will need to be arranged separately. If you want to know the details of each payment method, please refer to deposit / withdrawal.
3. If the customer is withdrawing money, its deposit does not proceed with full bet amount, then NagaCash will reserve the right to charge a fee, this includes all costs incurred in the deposit, if necessary, such charges will be deducted from the withdrawal.
4. If the customer is withdrawing money, its deposit does not proceed with full bet amount, then NagaCash will reserve the right to charge a fee, this includes all costs incurred in the deposit, if necessary, such charges will be deducted from the withdrawal.

III. Others

1. If we are subject to any chargeback or other charges because of your account, We will reserve the right to charge you the corresponding fee.
2. We may at any time use the positive balance in your account to offset your debts to any company at the NagaCash.
3. You are responsible for reporting profits and losses to your jurisdiction's tax and / or other relevant institutions.
4. Internet gambling may be illegal in your jurisdiction. If the situation is true, you will not have the right to use your payment card to complete the transaction. However, any bets received from such jurisdictions (both win and lose) shall be established.

C. Betting Procedures

I. Betting

1. NagaCash reserves the sole discretion to cancel all or part of any bet. All bets are made at your own risk.
2. We only accept online betting (including bets made through mobile devices or downloadable software on mobile devices) or telephone betting. Any other form of betting (mail, email, fax, etc.) shall not be accepted, if we received the customer's bet, it will be invalid regardless of winning or losing bets.
3. Customer is responsible for ensuring the accuracy of its betting, once the bet has been made and confirmed to be accepted, the customer cannot change or cancel the bet. NagaCash reserves the right to cancel any bet that are placed.
4. Bet will be processed in order of receipt.

II. Bet Confirmation

1. Bet cannot be confirmed if your account has insufficient fund.
2. When placing a bet over the telephone, the "Bet Confirmation" is valid for the bettor when the staff has completely repeated the betting details and confirm to the customer that the bet has been successfully processed and accepted.
3. Only when the betting transaction code has been received, that the customer’s betting can be considered valid. When betting through a website or mobile device, the transaction code will be displayed on the screen. If you are unsure whether the bet is valid, please click on the unpaid bets to see the betting list, or you can also contact us.
4. Despite the above provisions, but if the bet is made by credit card or debit card, only when we received the full amount that bets will become valid. If we do not receive payment before the start of the event, the bet will automatically become invalid.
5. When the above situation arises and there is dispute, both the customer and the NagaCash agreed to use NagaCash’s transaction database as the final basis.

III. Promotional Offer

1. Each customer, consisting the following: same family, same address, same email address, same phone number, same payment account (such as debit / credit card, neteller account, etc.), same mobile device, same download software, as well as the same tablet or computer (such as in a public library or a workplace) can only enjoy one offer provided by the company. We reserve the right to withdraw any or all of the offer to any customer or group of customers. Offer is only available to NagaCash customers who have made real money deposits.
2. In case of any violation of the terms of the offer or promotion, or there is any evidence showing the series of bets made by individual customers or a group of customers with the following as the source: deposit bonus, any extra bonus, free bets, risk-free betting or any other promotional offer, NagaCash reserve the right to take back bonuses for such related offers, and we are fully entitled to settle the bet at the correct odds, cancel free bets and risk-free bet, or cancel any bets made using deposit bonuses. Moreover, NagaCash have the right to charge a fee to the customer (the upper limit of the fee is equivalent to deposit bonus, free betting, risk free betting or extra payment), to make up for administrative costs. Before adding any bonus, free bet, risk free bet or offer to customer account, NagaCash will further retain the right to require any customer to provide sufficient and valid identity documents.
3. Any bets that has a lower odd than the ½ bet minimum will not be included in the minimum bet requirement. All NagaCash offers are available for players who are betting for recreational purposes, and NagaCash has absolute discretion in restricting the player's participation in any offer.
4. NagaCash reserves the right to modify any customer offer terms or cancel any customer’s offer at any time.

Settlement and Payment

1. All bets are subject to the betting terms (including the highest prize money) mentioned in Appendix 2 of this Terms and Conditions.
2. NagaCash reserve the right to suspend the handicap at any time and / or cancel any bet. Once Handicap is suspended, the system will refuse to receive all bets for the handicap. NagaCash reserves the right to stop the opening of any game match without prior notice to the customer.
3. NagaCash reserve the right to suspend the handicap at any time and / or cancel any bet. Once Handicap is suspended, the system will refuse to receive all bets for the handicap. NagaCash reserves the right to stop the opening of any game match without prior notice to the customer.
4. If there is a bet item in the customer’s multiple bet that has a contestant who went out of the game or the bet item is canceled, the multiple bet will be settled with the remaining bet.
5. All the betting money will be added to the balance in your account. Any money / bonus added to the customer’s account due to error should not be used, NagaCash has the right to cancel any transaction involving such funds and / or to withdraw and / or reverse the transaction from your account at or upon the occurrence of the error.
6. When the following occurs, NagaCash retain the right to withhold funds and declare a tournament betting invalid, when: (i) The degree of fairness and impartiality of the tournament has been questioned; (ii) Odds or pools are manipulated; or (iii) The event has been manipulated behind the scenes. The evidence for the above situation will be based on the size, number or pattern of bets made through any or all of our betting channels. The decision of the relevant body of the sports involved in the regulation (if any) will be the final decision. If the customer gets advanced funds from NagaCash for any reason, we reserve the right to deduct the funds owed before making any payment to the customer.
7. If there is sufficient evidence to prove that a series of bets containing the same option are made by the same person or the same group of people, NagaCash have the right to cancel the bet or deduct the return of funds based on the results of the subsequent investigation.
8. For events that have no official announcement of the start time, the announcement of the tournament start time shall be considered as start time. If for any reason, betting after an activity or event begins (except for the live bowls betting on the site) and it was inadvertently accepted, as long as the final results were not informed yet, and no contestants / teams get any lead (e.g. Scoring, opponents was ruled to leave the game etc.), betting will still be valid. If the result of the event / event has been made known, regardless of winning or losing, NagaCash reserves the right to cancel bets. For controversy over betting time, will be processed according to the transaction record. Unless otherwise indicated, otherwise the time indicated on all sites and / or NagaCash employees are in UK time.
9. In-play bowls betting - If we have reason to believe that betting is made after the event / activity is informed, or after the selected contestants or teams have taken the lead (e.g. Scoring, opponents was ruled to leave the game etc.), regardless of winning or losing, we reserve the right to cancel bets.
10. If for any reason, we were unable to verify the result of a specific handicap (e.g: Due to the loss of live images), then all bets are void, unless the settlement of the bet has been determined.
11. If the customer's instructions are not clear, NagaCash have the right to split the amount of bet on the various possible outcomes. If it can not be split, then NagaCash reserves the right to cancel the entire bet. In this situation, the decision made by NagaCash shall be the final decision.

D. Website Usage

I. Information and Content

1. The information provided by the website (Including results, statistics, sports data and tournament lists, odds and betting data) shall serve as your personal use only, it is strictly forbidden to reprint such information or utilize for commercial purposes. We can not make any guarantees for the uninterrupted provision of such information, its accuracy, or the use of information. Such information can not be considered as a suggestions or recommenda tions, and provided to the customer only for the purpose of providing information. You cannot entirely rely on this information during betting, and the risk of betting is at your own risk.

II. Your Device

1. Your computer equipment or mobile device and network connection may affect the performance and / or operation of the site. NagaCash can not ensure that the site can run accurately, or the services provided by the NagaCash will not be subject to any interference. Any failure or problem caused by your own equipment, network connection or network / communication service provider (For example: You can not bet or can not view or receive information about a particular event), NagaCash do not assume any responsibility.
2. For customers using “mobile NagaCash” (including software download) betting products to bet on customers, NagaCash will not be responsible for any damage or data loss to the mobile device caused by the customer's installation of the software, and will also not be responsible for the call, data, or other charges incurred with software usage.

III. Fair Use Policy

1. Customers can only use the website and NagaCash products for the purpose of betting on sporting events and / or game products.
2. You may not use the Site for any (illegal, defamatory, abusive or defamatory) purposes (as indicated by NagaCash), when using the Site there must be no discrimination, deception, dishonesty or misconduct as deemed by NagaCash.
3. If the customer has fraud, dishonesty or unlawful act when using the website or the NagaCash product, NagaCash will seek assistance from all criminal and contractual legal sanctions. NagaCash will withhold the funds of any customer who falls within this category. All direct or indirect claims arising from deceit, dishonesty or unlawful conduct by the customer (See definition in 4.3 of B section) Will be borne by the customer, and the customer is responsible for compensating NagaCash as required.

IV. Software and Technical Issues

1. To be able to use some of the products available on the site, you may need to download some software (For example: need to use the Flash player casino game). In addition, certain third-party product vendors may require you to agree to the additional terms and conditions of their products. If you do not accept these third party terms and conditions, do not use the relevant third party software. NagaCash does not accept any liability arising from third party software.
2. You are only allowed to use the product on the site for its purpose, and use any and all of the software provided to you through the website.
3. In accordance with the following provisions, we hereby grant you a personal, non-exclusive, non-transferable use of the relevant software, but the purpose is limited to the use of products on the website (including online casinos).
   • (a) You shall not: (i) Install or load the software on a server or other networked device, Or take other measures to enable the software to be obtained from any form of "forum", online service, remote dialing, or network that is open to any other person; (ii) To reproduce, assign, lease, loan, transfer or reproduce the license to use the Software, or to make or distribute copies of the Software (Unless otherwise expressly provided in these Terms and Conditions) or make or distribute copies of the software; (iii) Enter, access or attempt to enter or access or otherwise bypass the NagaCash Security System, or in any way (including but not limited to Trojans and similar devices) to intervene in related products or websites, or attempt to make any changes to the Software and / or any of its features or components; or (iv) Copy or translate any user documentation available online or in electronic format. Moreover, unless approved by applicable law of the computer program (including those expressly permitted in section 296A (1) or 50 (B) 2 of the Copyright, Design and Patent Act 1988), you shall not: (a) Software translation, reverse engineering, disassembling, reverse assemble, modify, or create derivative works based on the Software, or modify the software to other forms; or (b) Reverse engineering, reverse assembly, reverse assembly, modification, adaptation, translation, or any attempt to discover the software source code, or create derivative works based on the whole or any part of the software.
   • (b) You do not have ownership of the software. The software for NagaCash or by third-party provider ("Software Provider") retains its ownership and exclusive property. Any software and related documents that have been licensed to use at the NagaCash are all property owned by the Software Provider and are protected by copyright laws worldwide. Your use of the Software does not give you any title to any intellectual property in the Software.
   • (c) The provision of the software will follow the "status quo" principle, without warranty, condition, promise or representation, whether expressed or implied, written or otherwise. NagaCash (excludes all implied terms, conditions and warranties (including any trade, warranty, and suitability for any particular purpose). NagaCash does not guarantee the following: (i) The software will meet your needs;
   • (d) In the event when a communication or system failure related to setting up an account or other performance or component of the software occurs, NagaCash and software provider Will not be liable to you or any third party for such failure. NagaCash reserves the right to remove all relevant products from the Site in the event of such failure and to take any other action to rectify such failure.
   • (e) You hereby acknowledge your use of the software is not under the control of NagaCash. You are responsible for downloading and using the software at your own risk. NagaCash will not be liable to you or any third party for your acceptance and / or use of the Software.
   • (f) The software may contain confidential and valuable confidential information for software vendors and / or NagaCash.
4. While NagaCash endeavor to ensure that the site provides 24-hour service, but NagaCash will not be held responsible if for any reason at any time or time the site can not be used. We reserve the right to make changes or corrections, modifications, suspension or termination of the Site for the content, services or products (including your access to the Site).
5. You can not abuse the site by introducing viruses, Trojans, worms, logic bombs, or other malicious or technically hazardous content. In particular, you can not unauthorized access to, interfere with, damage or disrupt any part of the site or sites; any device or network that stores the site; Any software used in providing website; Or any equipment, software or website owned or used by a third party. You can not use a distributed denial-of-service attack to attack our site. We do not take any responsibility for any loss or damage caused by distributed denial of service attacks, viruses, or other potentially hazardous content (that may infect your computer device, computer program, data, or other proprietary content when you use the Site or link to any site when downloading content).

V. Third Party Content

1. The NagaCash receives feeds, comments and content from a number of suppliers. Some third-party product vendors may require you to agree to additional terms and conditions to use their contributions, comments, and content. If you do not accept relevant third party terms and conditions, do not use relevant feeds, comments, and content.
2. NagaCash does not accept any liability arising from any third party's contribution, comments and content.
3. End User Terms and Conditions for Use of Racing UK Contributions, Reviews and Content are set out in Appendix 3 to these Terms and Conditions.
4. NagaCash does not allow any of its employees, any affiliates with their employees or any other affiliates with third party service providers (as determined by the NagaCash) to have a third party service provider for the NagaCash service on any handicap or tournament. If such bets have already occurred, NagaCash will cancel any bet at its absolute discretion.
5. If the site contains links to third-party websites and resources, these links (if applicable) only serves as reference.

VI. Error

1. NagaCash does not take responsibility for any errors related to bets, including: (i) NagaCash shows the relevant odds / points / total score / end bet amount in error; (ii) NagaCash accepting bets after closing or suspension of handicap; (iii) NagaCash miscalculation or paid the settlement amount; or (iv) Any errors in the random number generator or payout table included or used in any game or product.
2. Incorrect odds - Before the start of the event, in progress or after the event, if there are obvious errors, then all bets will still be valid and will be settled in accordance with NagaCash after changes to the odds. If the odds after the modifications are considered less than 1.001, the bet will be counted as invalid.
   When there is enough time before the start of the game, NagaCash will try to contact the customer, and to allow the customer to cancel the corresponding bets, to retain their sole discretion.
3. Incorrect count/ betting/ spread/ handicap/ total score - Before the start of the event, in progress or after the event, if there are obvious errors, all bets will still be considered valid, and it will be settled after the changes to Count, betting, spread, handicap or total score made by NagaCash. With the following exceptions:
   • i) When the modified odds are treated as lower than 1.001, the bet will be counted as invalid.
   • ii) In any bet made with count, betting, spread, handicap, or total handicap, if the results were known at the time of betting, then the bet will be counted as invalid.
4. Incorrect “End of Bet” amount - Before the start of the event, in progress or after the event, all bets that have been closed by the customer but the "end of the bet" amount is incorrect, and will be re-settled in accordance with the correct amount, except for the clear results of the bets, such bets will be considered invalid.
5. If there is enough time before the start of the game, NagaCash will try to contact the customer, and to allow the customer to cancel the corresponding bets, to retain their sole discretion.
6. Wrong event - If the wrong player or team is reported in a sporting event, then all bets will be counted as invalid, and NagaCash reserves the right for sole discretion.
7. Wrong player – If there is reported wrong player in any match or event, then the corresponding bet on the player will become invalid; the bets on other players may also be considered invalid, and NagaCash shall have sole discretion on such issue.
8. Delayed betting - If, for any reason, pre-tournaments are inadvertently accepted after the start of the competition or event, corresponding bets will be settled as follows:
   • i) If the sports event and handicap includes in-play betting, then the bet be set at the odds after the change in the bet (If the modified odds are treated as below 1.001, the bet will be counted as invalid), unless the result is already made clear, bets made in this case will be considered invalid.
   • ii) If the sports event or handicap does not include in-play betting, then as long as the selected player or team does not get a substantial advantage (e.g. Scoring, opponents was ruled to leave the game etc.), such betting will still be valid. But if a substantial advantage has appeared, regardless of winning or losing bet, NagaCash reserves the right to cancel all bets. Any match result that has clear betting (including in-play betting) shall be considered invalid.
9. Obvious Error - highest prize money - If there are obvious errors in the bet and the odds after the change, then the highest prize money that the bet can win is ￥10,000, unless the original bet expected prize money is higher than ￥10,000. Under these circumstances, according to the change after the odds of betting the expected maximum "prize money" amount will be equivalent to the original expected maximum bet "prize money", any excess bets will be void.

IV. Others

1. NagaCash actively monitor traffic to its website. NagaCash reserves the right to retain the absolute discretion to block access to the site when the automation or robot activity is found.
2. Due to certain jurisdiction, NagaCash reserves the right to restrict access to all or certain parts of the site.
3. The NagaCash might not provide our products due to system update or maintenance.
4. The website might be totally or partially unavailable for usage at any given time due to the maintenance and/or any update or fix done on any of our website.